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Petunia St., Brgy Pasong Tamo, Quezon City, Metro Manila Philippines 1107

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Frequently Asked Questions

Most commonly asked questions by our customer with regards to our service offerings

We thoroughly test all plugin updates on a staging site first to review any potential conflicts before applying them to your live site. This process ensures that your website remains intact and functions smoothly, preventing issues caused by plugin conflicts. While it may take a bit more time on our end, it’s a crucial step that guarantees your site won’t break during updates.

For high-traffic eCommerce stores, we recommend subscribing to the Complete Site Management and Protection, as it offers the highest level of protection.

Since your website is primarily for blogging, I’d recommend choosing a Backup and Protection depending on the level of service you need. These plans typically cover essential maintenance like security updates, performance optimization, and regular backups—perfect for keeping your blog running smoothly.

Yes, we can definitely help! If you’re experiencing issues with your website, here are a few things we can do:

  1. Identify the Problem – We’ll investigate the issue to find the cause, whether it’s a plugin conflict, theme issue, or something else.
  2. Restore from Backup – If you have a recent backup, we can restore your website to a previous working version.
  3. Troubleshoot & Fix Errors – If you’re encountering error messages, we can resolve them and ensure your site is functioning smoothly.
  4. Ongoing Support – If your site experiences recurring issues, we can monitor it regularly and provide proactive fixes.

Please note: If the issue requires a fix beyond our regular maintenance service, we will provide a separate cost estimate for this additional service.

Regular website maintenance ensures security, fast performance, and minimal downtime. It protects your site from hackers, keeps your software updated, and ensures a smooth user experience.

Without proper maintenance, your website becomes vulnerable to cyberattacks, slow loading times, broken features, and even complete downtime—leading to lost customers and revenue.

Yes! A well-maintained website loads faster, stays secure, and remains online—factors that Google considers for better search rankings.

Yes! Regular backups ensure that if anything goes wrong, your website can be restored quickly with minimal downtime.

Just select your preferred package, and we’ll ensure your website is secure, optimized, and always available!